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DATS Definite Service

When your customer needed it yesterday and it absolutely has to be there ASAP, let DATS Definite Service guarantee your on time delivery to any direct, daily service point in our system.


DATS Definite Service provides guaranteed delivery service within our normal service standards by Noon or by 5:00 PM, or the freight charges are on us. DATS Definite Service is available to all direct, daily service points within our service area. Please verify service eligibility and transit times using the
transit time calculator or by contacting your local service center.

If a qualified shipment does not arrive within the requested service level on the standard service day, the line haul charges will be cancelled. There is no need to request a refund or file a claim, the line haul charges are simply on us.

What Does it Cost?
  The cost for this service is based on the service level you specify, either by Noon or by 5:00 PM.  
Is it easy to use?
  To initiate a DATS Definite Guaranteed Delivery the instructions “DATS Definite DDNoon” or “DATS Definite DD5PM” must be clearly noted on the Bill of Lading at the time of pickup. Pickups must be available by 5:00 PM local time and arranged at least two hours prior.

DATS Definite shipments can be prearranged (through your local terminal) to include:
   • Liftgate delivery service
   • Inside delivery service (commercial addresses only)
   • Shipments requiring notification or appointments
   • Hazardous Materials (table 2 only)

DATS Definite service is NOT available for:
   • Collect on Delivery (C.O.D) shipments
   • Driver collect shipments
   • Shipments consigned to: Storage units, grocery warehouses, private residences, mine sites,
     convention/exhibition centers, construction sties, traveling shows or fairs
   • Non-direct or non-daily service points
   • Holidays as defined in DATS Rules Tariff item 110

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Disclaimer: DATS Trucking shall not be liable for failure to perform its “definite” service when delay is caused by: An act of God, act of public authorities, public enemies, riots, strikes, lock outs or other labor unrest, act or omission by shipper, consignee or owner of goods or other causes beyond DATS control.


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